This informative and helpful article by Matchmaker VP Bob Skane was recently featured in the Logistics Journal! An effective credit policy is essential to success in today’s business environment. A consistent policy will help: – Reduce the number of “slow pay” and “no pay” accounts – Reduce collection costs – Create selling opportunities (yes, selling opportunities) The first step is to determine the mission for your credit department. At Matchmaker, our credit department’s mission has two parts: 1) To work closely with management and sales personnel to assist in determining the relative credit-worthiness of potential
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At the annual TIA conference in Tucson, Arizona, I attended a seminar presented by a high caliber business speaker and consultant, Dave Yoho. Given a copy of his book Have a Great Year Every Year, I was introduced to Mr. Yoho’s EPOD theory – •Energy •Persuasion •Optimism •Discipline I wanted to jump on the first three parts of the Yoho theory and run with them; I could apply those three things easily. However, I was most struck by the Discipline aspect of his theory. It really hit home and made me think anew. Doing
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